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Welcome to Shellpoint

We are more than just a servicing company. Our dedication to our mission and our community are what makes our organization work!

Shellpoint Mortgage Servicing manages (or “services”) mortgage loans after mortgage lenders originate them. On behalf of our lender and investor clients, we accept and process mortgage payments from more than 2.3 million homeowners nationwide. In recent years we’ve grown to become one of America’s “Top 5” non-bank mortgage servicers, with over 2,500 employees based out of offices in South Carolina, Texas, and Arizona.

Our Mission

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Serve our homeowners

Homeowners are the reason we exist! That’s why we’re committed to providing you with responsive and courteous service. We constantly challenge ourselves to deliver an outstanding customer experience.

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Satisfy our clients

Our clients are America’s top mortgage lenders and investors. They choose us to service their mortgages because we provide exceptional homeowner service with advanced technology to improve our efficiency.

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Support our employees

Our employees are our greatest asset. We support them with a complete training program that continues throughout their Shellpoint career. Our employees also benefit from our unique, family-friendly culture.

Our Community

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Core Values

As an organization, we strive to live up to our core values to support our mission in performance, accountability, teamwork, and honesty to be the best in our industry.

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Giving Back

Our employees serve their communities every year, donating thousands of dollars, hundreds of pounds of supplies, and uncounted hours of volunteer service to support a wide range of community charities and projects.

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Our Culture

We are more than just a servicing company. We’ve cultivated a distinctive culture that provides training and development to successfully prepare our team to do the very best for our homeowners.