Servicer Evaluation: Shellpoint Mortgage Servicing
S&P Global Ratings' rankings on Shellpoint Mortgage Servicing (SMS) as a primary and special residential loan servicer are ABOVE AVERAGE. The outlooks are stable. On April 11, 2017, we affirmed the rankings (see "Shellpoint Mortgage Servicing ABOVE AVERAGE Residential Primary And Special Servicer Rankings Affirmed").
The rankings reflect our opinion of SMS's experienced senior management team, its sound risk management and control environment, and its proactive loss mitigation strategies.
Our opinion also reflects the internal control environment that has multiple lines of defense to detect risk and a good level of technology throughout the organization. In addition, the sound default areas include proactive loss mitigation, which uses creative strategies to drive borrower engagement and pull-through.