Contact Us

Shellpoint Mortgage Servicing Contact Information

Customer Care Line: 1-800-365-7107

Correspondence Address

Shellpoint Mortgage Servicing
PO Box 10826
Greenville, SC 29603-0826

General Payment Address

Shellpoint Mortgage Servicing
P.O. Box 650840
Dallas, TX 75265-0840

Overnight Payment Address

Shellpoint Mortgage Servicing
Attn: Payment Processing
75 Beattie Place, Suite LL202
Greenville, SC 29601

Notice of Error or Information Request Address

You have certain rights under Federal law related to resolving errors in the servicing of your loan and requesting information about your loan. To request information about your loan or if you believe we have made an error servicing your loan, send your request for information or error resolution to:

Shellpoint Mortgage Servicing
P.O. Box 10826
Greenville, SC 29603-0826

Shellpoint Mortgage Servicing is proud to be a part of the Newrez Family of Companies.