Setting up your account can be done in a few easy steps.

1. Choose REGISTER NEW ACCOUNT on the sign in page.

2. Add a USERNAME and EMAIL. Click REGISTER. 

3. An CONFIRMATION CODE will be sent to your email. Copy the code and click the link to the secure online account. 

4. Once submitting, create a PASSWORD, CONFIRM PASSWORD, and create three security questions. Click SET SECURITY.

5. Check your email to ACTIVATE YOUR ACCOUNT. 

6. Once your account is successfully active, you will walk through three steps. Step 1 - REGISTRATION SET UP.

7. Step 2 - REGISTRATION SET UP.

8. Step 3 - TERMS OF SERVICE. Check that you accept the terms and conditions and click SUBMIT. You will be logged into Shellpoint Mortgage Servicing Customer Service Portal. A confirmation email will be sent to signify everything is complete.

Shellpoint Mortgage Servicing is proud to be a part of the NewRez Family of Companies.

NewRez Logo Avenue365 Logo eStreet Logo Shellpoint Logo