If your loan number is 8 or 9 digits long, please add 1 or 2 zeroes (0) at the beginning of your loan number to ensure that the online system recognized your account
For security reasons, the system at Shellpoint Mortgage Servicing does not accept special characters within your username like %, #, or @.
To protect your privacy the system will lock your account if you attempt to login with the wrong User ID or Password too many times. If you need to reset your user ID or password, please call customer service at 1-866-641-1094.
1) Log into your account. From your Loan Details page, click on "History" in the top navigation.
2) Your account history will open select the year you wish to view.
Shellpoint Mortgage Servicing is proud to be a part of the Shellpoint LLC family.